Policy The Refund Policy was developed to reduce the Company's financial and legal risks, to comply with the principles of the Anti-Money Laundering and Terrorist Financing Policy.
The Company has the right to unilaterally block the entrance to the personal account, suspend trading activities on accounts, cancel an application for deposit / withdrawal, or make a refund if the source of funds or the Client's activities contradicts the Money Laundering and Terrorist Financing Policy.
The Company does not cancel completed trade transactions, therefore the Company has the right to return the funds to the sender if, within a month from the date of replenishment, no trading activity was recorded on the trading accounts.
The company has the right, for certain objective reasons and, if necessary, to make a refund of funds received through any payment system, including credit / debit cards. In this case, the refund will be made to electronic wallets, and the bank details that the Client used when depositing funds.
In the event that the Company classifies the Client's activities as inappropriate or contrary to the usual purpose of using the Company's services, where there is a direct, or indirect, illegal, or bad faith intention, the Company has the right to act within the framework of this document without informing the Client in advance.
When replenishing a trading account from a bank card, the Client undertakes not to submit an application for withdrawal of the payment already credited to the trading account to the bank, or to the supplier of the credit / debit bank card, both during and after the termination of the use of the Company's services. If the Company nevertheless receives a revocation of the payment for the transaction, we reserve the right to block the entrance to the Personal Account and freeze the current balance of the Client and send the funds back to the Client's personal account after all services and commissions have been paid.
The Company will take all necessary measures to prevent and block both the crediting and withdrawal of funds from the Client's account by third parties. Deposit and withdrawal of funds from an account can only be carried out by the owner of this account.